How we keep everyone safe on and off the floor.
These policies apply to activities delivered by Up Side Down Dance Academy (USDD Academy), operated by USDD Networks. They underpin our work with children, families, schools, councils, outdoor classes, performances, battles and community programmes. Reviewed annually and applicable to all staff, freelance teachers, volunteers, students and parents/guardians.
For all refund, cancellation or booking enquiries, please contact:
info@usddnetworks.co.ukSafeguarding Children & Young People Policy
Our overarching framework for protecting children and young people across every USDD class, performance, workshop and online programme.
Child Protection Policy
How we recognise, record and respond to suspected abuse, neglect or exploitation involving children in our care.
Safer Recruitment Policy
Robust checks for every teacher, freelancer and volunteer — DBS, references, training and ongoing review.
Code of Conduct for Staff, Teachers & Volunteers
Professional standards for every adult working under the USDD banner — behaviour, boundaries, language and digital conduct.
Student / Participant Code of Conduct
What we expect from students and participants — respect, effort, kindness and looking out for each other.
Parent / Guardian Code of Conduct
How parents and guardians help us keep classes safe, focused and welcoming for every child.
Health & Safety Policy
Our duty of care across studios, venues, outdoor sessions and events — covering facilities, equipment and supervision ratios.
Risk Assessment Policy — Classes, Outdoor Sessions, Shows & Battles
How we identify, evaluate and control risks across every type of activity we run — from a Monday class to a festival showcase.
First Aid & Accident Reporting Policy
Trained first-aiders on every session, stocked kits, and clear procedures for recording and reporting incidents.
Emergency Procedure Policy
Fire, lockdown, medical and missing-person procedures — briefed to staff and rehearsed at every venue.
Behaviour & Anti-Bullying Policy
Zero tolerance of bullying — including online — with clear escalation paths and restorative approaches.
Equality, Diversity & Inclusion Policy
A class for every body, background and story — and how we make that real in our programming, hiring and culture.
SEND / Accessibility Policy
How we support dancers with Special Educational Needs, Disabilities and accessibility requirements.
GDPR & Privacy Policy
What personal data we collect, how we use it, how long we keep it and how you exercise your rights.
Photography, Video & Social Media Consent Policy
Granular consent for capturing and sharing images of students — recorded at registration and respected on every shoot.
Social Media & Online Safety Policy
Safe, age-appropriate use of class WhatsApp groups, livestreams, online courses and USDD social channels.
Data Retention Policy
How long we keep each type of record — and how it's securely deleted at the end of its retention period.
Complaints Policy
A clear, fair process for raising concerns and complaints — with timelines and an escalation route.
Refund & Cancellation Policy
No refunds unless USDD cancels on the same day or a teacher does not attend — in which case a refund or replacement class will be provided.
Terms & Conditions — Classes, Events, Workshops & Online Courses
The legal terms that apply when you book any USDD class, event, workshop or online course.
Something missing or unclear?
We're committed to transparency. If you'd like a printable bundle of all policies, a school-specific safeguarding statement or to raise a concern, get in touch.